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FAQs

Q: Is the stock we carry instore the same as on the website?

A: No, we tend to carry best sellers instore due to space restrictions.

Q: Can we collect from the Warehouse?

A: No unfortunately not

Q: Are stock levels "Live"?

A: No, But they are updated daily.

Q: Do bikes come fully assembled?

A: No, bike are fully serviced & re-packaged, so minimal assembly will be required.

Q: Why can't Trek Bikes be shipped out?

A: This is due to Trek's own strict trading policy to ensure that the consumer gets the best experience & service available, the bike is sized & tweaked to meet individual rider instore to provide the best possible fit & comfort.