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Free UK Shipping Over £50 & Easy Returns





Free UK standard shipping on orders over £50
The Ergon BC Urban Black backpack is designed specifically for the demands of urban commuters who prioritize both style and ergonomic comfort. In bustling city environments where eco-friendly transportation options like biking and public transit are increasingly popular, this backpack stands out by offering a back-friendly carrying system that addresses the common flaws found in most urban packs. It’s not just about looks—the BC Urban ensures your back stays supported, even when carrying heavier loads throughout the day.
Featuring Ergon’s signature 4-way torso length adjustment and a detachable hip belt, the BC Urban distributes weight efficiently onto your hips, reducing strain on your shoulders and back. The internal adjustable alloy rails allow the back plate to conform precisely to your individual body shape, providing unmatched comfort and stability. This thoughtful design earned the BC Urban the “Campaign for Healthier Backs” seal of quality, endorsed by respected health organizations focused on spinal well-being. Beyond function, its rugged but stylish exterior is water-resistant and made from 39 recycled PET bottles, making it an environmentally responsible choice for everyday use.
The backpack’s 21-liter capacity offers ample room with a high-volume main compartment accessed via a full-width roll-down closure for quick and easy packing. Multiple dedicated pockets, including two large front pockets, a removable padded notebook pouch for laptops up to 15", and a secure hip belt key pocket, keep essentials organized and accessible. The included Cargostrap adds versatility, allowing you to carry bulky parcels conveniently. Whether you’re cycling to work, catching the train, or navigating city streets on foot, the Ergon BC Urban Black combines functionality, comfort, and sustainability for your urban lifestyle.
Is the Ergon BC Urban Black suitable for carrying a laptop?
Yes, it includes a removable padded notebook pouch designed to fit laptops up to 15 inches, keeping your device protected and easy to access.
How does the backpack ensure comfort during long commutes?
The backpack features a 4-way adjustable torso length, a detachable padded hip belt to transfer weight to the hips, and adjustable alloy rails that conform to your back’s shape, dramatically enhancing comfort and stability.
Stock Status Instock - Instore - Item Usually shipped or available for shop collection, within 48 hours (Mon-Fri)
Instock - Supplier Warehouse - Item is held in Suppliers Warehouse, Depending on the the supplier transfer time can vary from 24 Hours to 14 Days for item held in European warehouse.
(over festive periods some suppliers shut from 24th Dec-2nd Jan so orders can be delayed through this period.)
Brands held in European website include Trek, Bontrager, Electra, Wahoo, Rapha. For up-to-date transfer times please call customer services on +44 (0)1782 768622
Most out products are shipped by FedEx, providing unprecedented reliability and speed. Lightweight Spares below £25.00 value have a Royal Mail postage option, which is sent via Tracked 48 service. - £2.99
Shipping on all Domestic Orders over £50.00 (excluding bikes and home trainers) for delivery within the UK is completely FREE!
Bike and Home Trainers and oversize Goods £15.00 - FedEx
White Glove Bike Delivery - our white glove option has your bike personally delivered to you by a fully trained Mechanic and Bike fitter - £99.99
(Certain bikes will only have this option such as Cargo Bikes)
To Qualify for FREE Shipping:
In some cases, we may ship items out with another courier, depending on the status and availability of items ordered. (Customers will not be charged more and will be refunded any unused postage cost) If part of an order is cancelled and the total drops below the £50.00 free postage, a postage charge may be taken.
Delivery costs will be clearly stated on the checkout page, though you will need to register (to provide your delivery address) in order to see the delivery costs.
If you have any questions about delivery charges, times or none delivery please do not hesitate to get in touch by email:store@swinnertoncycles.co.uk or by telephone on +44 (0)1782 768622. Handling is normally 48 hours, but at busy periods this may be extended but we will endeavor to process your order within 5 working days. Please bear in mind in some cases orders can take longer to process, please contact us for more details.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.












