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Free UK Shipping Over £50 & Easy Returns



Free UK standard shipping on orders over £50
Experience the ultimate in mountain bike suspension tuning with the Rock Shox ShockWiz Spares & Accessories. Designed for air-sprung forks and rear shocks, this innovative system combines advanced hardware with an intuitive smartphone app to deliver precise, personalized suspension adjustments. Lightweight and durable, ShockWiz automatically records your suspension’s performance every time you ride, providing clear, actionable insights that help you optimize your bike’s setup for any terrain or style.
Whether you're a beginner or a seasoned rider, ShockWiz caters to all skill levels and bike types. By syncing with your smartphone, it analyzes the data and offers straightforward tuning recommendations to enhance your ride comfort, control, and efficiency. Its compatibility with a wide range of air-sprung suspension components, along with replaceable batteries and waterproof design, ensures reliable and long-lasting performance in every adventure.
With ShockWiz, you gain a deeper understanding of how your suspension behaves in real time, empowering you to make informed adjustments that perfectly match your riding style—be it efficient pedaling, balanced cruising, playful maneuvers, or aggressive downhill racing. The included hoses and adaptable fittings make installation flexible, while the app’s user-friendly interface supports multiple pressure units, making suspension tuning accessible and precise.
Is ShockWiz compatible with all mountain bike brands and suspension models?
ShockWiz works with most air-sprung suspension forks and rear shocks from various manufacturers, making it highly versatile across different bike brands and models.
Do I need to carry my smartphone while riding to use ShockWiz?
No, ShockWiz stores data during your ride and syncs with the app later, so you don’t need your phone on the trail.
How long does the ShockWiz battery last?
The replaceable CR2032 battery typically lasts for several months depending on usage, ensuring reliable performance over time.
Can I use ShockWiz in wet or dusty conditions?
Yes, ShockWiz is designed with an IP67 rating, making it waterproof and dustproof for use in harsh environments.
What pressure units does the app support?
You can select your preferred pressure units in the app, including psi, bar, or kPa, for accurate tuning measurements.
Stock Status Instock - Instore - Item Usually shipped or available for shop collection, within 48 hours (Mon-Fri)
Instock - Supplier Warehouse - Item is held in Suppliers Warehouse, Depending on the the supplier transfer time can vary from 24 Hours to 14 Days for item held in European warehouse.
(over festive periods some suppliers shut from 24th Dec-2nd Jan so orders can be delayed through this period.)
Brands held in European website include Trek, Bontrager, Electra, Wahoo, Rapha. For up-to-date transfer times please call customer services on +44 (0)1782 768622
Most out products are shipped by FedEx, providing unprecedented reliability and speed. Lightweight Spares below £25.00 value have a Royal Mail postage option, which is sent via Tracked 48 service. - £2.99
Shipping on all Domestic Orders over £50.00 (excluding bikes and home trainers) for delivery within the UK is completely FREE!
Bike and Home Trainers and oversize Goods £15.00 - FedEx
White Glove Bike Delivery - our white glove option has your bike personally delivered to you by a fully trained Mechanic and Bike fitter - £99.99
(Certain bikes will only have this option such as Cargo Bikes)
To Qualify for FREE Shipping:
In some cases, we may ship items out with another courier, depending on the status and availability of items ordered. (Customers will not be charged more and will be refunded any unused postage cost) If part of an order is cancelled and the total drops below the £50.00 free postage, a postage charge may be taken.
Delivery costs will be clearly stated on the checkout page, though you will need to register (to provide your delivery address) in order to see the delivery costs.
If you have any questions about delivery charges, times or none delivery please do not hesitate to get in touch by email:store@swinnertoncycles.co.uk or by telephone on +44 (0)1782 768622. Handling is normally 48 hours, but at busy periods this may be extended but we will endeavor to process your order within 5 working days. Please bear in mind in some cases orders can take longer to process, please contact us for more details.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
