Call Us: 01782 747782
Free UK Shipping Over £50 & Easy Returns





Free UK standard shipping on orders over £50
The Tacx NEO 2T Smart Trainer sets a new standard in indoor cycling by combining cutting-edge technology with unmatched realism. Its redesigned components and innovative features deliver a riding experience that feels incredibly close to outdoor cycling. Whether you are training for performance or simply seeking an immersive workout, this smart trainer offers smooth, silent operation and precise responsiveness that adapts instantly to your effort and terrain changes.
Enjoy the freedom of natural body movement with the NEO 2T’s ability to sway left and right, mimicking the dynamics of real road cycling. The advanced dynamic inertia system adjusts to your speed, weight, and gradient to provide an authentic riding sensation, while the integrated road feel vibrations simulate different surfaces like cobblestone and gravel. Designed for serious cyclists, the NEO 2T supports simulated climbs up to 25% gradient and explosive sprints up to 2,200 watts, ensuring you can push your limits indoors with confidence.
Connectivity is seamless with ANT+ and Bluetooth technology, compatible with popular training apps like Zwift and Tacx Training™ software. Accurate performance tracking requires no calibration and measures power, speed, and cadence within 1% accuracy. This makes it easy to monitor your progress and optimize your training sessions. The package includes everything needed to get started immediately, including a front wheel support, cassette body, assembly kit, power adapter, and a complimentary month of Tacx Premium software.
Does the Tacx NEO 2T require calibration before use?
No calibration is needed. The trainer provides consistent and accurate measurements right out of the box.
Can I use the NEO 2T with Zwift and other training apps?
Yes, it is fully compatible with Zwift, Tacx Training™ software, and other apps that use ANT+ or Bluetooth connectivity.
What types of bike cassettes are compatible?
The trainer supports Shimano/SRAM 9 to 11-speed cassettes, Campagnolo (with special cassette body), SRAM 12-speed/XDR, Shimano 12-speed Hyperglide+, and SHIMANO Micro Spline.
How quiet is the NEO 2T during use?
Thanks to redesigned magnets that reduce internal air displacement and vibrations, the trainer operates remarkably silently, making it ideal for home training.
Can I simulate downhill rides with this trainer?
Yes, when connected to an external power source, the NEO 2T accurately simulates descents for a complete immersive experience.
Stock Status Instock - Instore - Item Usually shipped or available for shop collection, within 48 hours (Mon-Fri)
Instock - Supplier Warehouse - Item is held in Suppliers Warehouse, Depending on the the supplier transfer time can vary from 24 Hours to 14 Days for item held in European warehouse.
(over festive periods some suppliers shut from 24th Dec-2nd Jan so orders can be delayed through this period.)
Brands held in European website include Trek, Bontrager, Electra, Wahoo, Rapha. For up-to-date transfer times please call customer services on +44 (0)1782 768622
Most out products are shipped by FedEx, providing unprecedented reliability and speed. Lightweight Spares below £25.00 value have a Royal Mail postage option, which is sent via Tracked 48 service. - £2.99
Shipping on all Domestic Orders over £50.00 (excluding bikes and home trainers) for delivery within the UK is completely FREE!
Bike and Home Trainers and oversize Goods £15.00 - FedEx
White Glove Bike Delivery - our white glove option has your bike personally delivered to you by a fully trained Mechanic and Bike fitter - £99.99
(Certain bikes will only have this option such as Cargo Bikes)
To Qualify for FREE Shipping:
In some cases, we may ship items out with another courier, depending on the status and availability of items ordered. (Customers will not be charged more and will be refunded any unused postage cost) If part of an order is cancelled and the total drops below the £50.00 free postage, a postage charge may be taken.
Delivery costs will be clearly stated on the checkout page, though you will need to register (to provide your delivery address) in order to see the delivery costs.
If you have any questions about delivery charges, times or none delivery please do not hesitate to get in touch by email:store@swinnertoncycles.co.uk or by telephone on +44 (0)1782 768622. Handling is normally 48 hours, but at busy periods this may be extended but we will endeavor to process your order within 5 working days. Please bear in mind in some cases orders can take longer to process, please contact us for more details.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.




