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Free UK Shipping Over £50 & Easy Returns





Free UK standard shipping on orders over £50
Experience the perfect blend of innovation and comfort with the Trek Verve+ 5 Lowstep Step-Thru e-Hybrid Bike, engineered to enhance your urban and recreational cycling. Featuring a thoughtfully designed lowstep aluminum frame, this e-bike ensures effortless mounting and dismounting, making it accessible for riders of all levels. The integration of the Bosch Performance Line Sport motor delivers reliable pedal assistance up to 20 mph, allowing you to conquer hills and long distances with ease while maintaining a smooth and natural ride feel.
Equipped with customizable battery options ranging from 400 to 800 Wh, the Verve+ 5 adapts seamlessly to your specific range requirements. Its 10-speed Shimano CUES drivetrain offers precise gear shifting for varied terrains, complemented by powerful 4-piston hydraulic disc brakes that guarantee confident stopping power in diverse conditions. The suspension fork and seat post work in unison to absorb shocks and vibrations, providing a relaxed and stable ride whether navigating city streets or light trails.
Designed with both aesthetics and functionality in mind, the bike features an integrated battery and cable system that maintains a clean, streamlined appearance. The inclusion of the Bosch BCM anti-theft system enhances security, giving you peace of mind when leaving your bike unattended. Additionally, the eBike Flow app integration allows for personalized ride settings, activity tracking, and route planning, ensuring your cycling experience is both smart and user-friendly.
How far can I ride on a single battery charge?
The range depends on the battery size you choose (400 to 800 Wh), your riding style, terrain, and assist level. Generally, you can expect between 40 to 80 miles on a full charge.
Is the eBike Flow app easy to use?
Yes, the app offers seamless Bluetooth connectivity with the Bosch motor system, allowing you to customize your assistance levels, track rides, and even map routes effortlessly.
Can I ride the Verve+ 5 in wet or rainy conditions?
Absolutely. The bike is equipped with mudguards and puncture-resistant tires, making it suitable for various weather conditions while maintaining safety and comfort.
Does the bike come with lights included?
Yes, integrated front and rear lights are included for enhanced visibility and safety during low-light rides.
How secure is the Bosch BCM anti-theft feature?
The Bosch BCM system provides advanced protection by disabling the motor and alerting you in case of tampering, helping to safeguard your bike when parked.
Stock Status Instock - Instore - Item Usually shipped or available for shop collection, within 48 hours (Mon-Fri)
Instock - Supplier Warehouse - Item is held in Suppliers Warehouse, Depending on the the supplier transfer time can vary from 24 Hours to 14 Days for item held in European warehouse.
(over festive periods some suppliers shut from 24th Dec-2nd Jan so orders can be delayed through this period.)
Brands held in European website include Trek, Bontrager, Electra, Wahoo, Rapha. For up-to-date transfer times please call customer services on +44 (0)1782 768622
Most out products are shipped by FedEx, providing unprecedented reliability and speed. Lightweight Spares below £25.00 value have a Royal Mail postage option, which is sent via Tracked 48 service. - £2.99
Shipping on all Domestic Orders over £50.00 (excluding bikes and home trainers) for delivery within the UK is completely FREE!
Bike and Home Trainers and oversize Goods £15.00 - FedEx
White Glove Bike Delivery - our white glove option has your bike personally delivered to you by a fully trained Mechanic and Bike fitter - £99.99
(Certain bikes will only have this option such as Cargo Bikes)
To Qualify for FREE Shipping:
In some cases, we may ship items out with another courier, depending on the status and availability of items ordered. (Customers will not be charged more and will be refunded any unused postage cost) If part of an order is cancelled and the total drops below the £50.00 free postage, a postage charge may be taken.
Delivery costs will be clearly stated on the checkout page, though you will need to register (to provide your delivery address) in order to see the delivery costs.
If you have any questions about delivery charges, times or none delivery please do not hesitate to get in touch by email:store@swinnertoncycles.co.uk or by telephone on +44 (0)1782 768622. Handling is normally 48 hours, but at busy periods this may be extended but we will endeavor to process your order within 5 working days. Please bear in mind in some cases orders can take longer to process, please contact us for more details.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.


